Dynamic, open-minded and new technologies enthusiast, I will do my best to strengthen your IT team by drawing my rich experience as a Datacenter and Cloud specialist, enhanced by a team leadership in international projects
In collaboration with the project manager, numerous operational tasks on complex infrastructures, migration projects, relocation of Datacenter and disaster recovery test
Responsible for continuous improvement on the managed services on a large variety of clients (NGOs, banks, industries)
Accomplish complex administration tasks (patching, OS updates, data restoration)
Audit of existing infrastructures to deliver improvement proposals, administration tasks and maintenance procedures
Managing operations, resolving incidents and requests for changes on customers' IT infrastructures in compliance with ITIL best practices
Receiving, documenting and managing customer infrastructure delivered from the project team